The South African Revenue Service (SARS) has introduced a new WhatsApp channel to help people handle their tax-related questions. This new service allows taxpayers to manage their personal income tax matters directly from their mobile phones or computers.
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SARS launches WhatsApp channel
To use this service, follow these steps:
- Save the Number: Add the SARS WhatsApp number, 0800 11 7277, to your contact list.
- Send a Message: Open WhatsApp and send a greeting like “Hi” or “Hello” to the saved number.
- Receive a Response: SARS will reply with a list of available services and a menu.
Services Available on WhatsApp
Through the WhatsApp channel, you can:
- Get Your Tax Reference Number: You can easily find your tax reference number without visiting a SARS office or calling them.
- View Your Statement of Account: Check your account statement for your tax obligations and payments.
- Check Refund Status: Find out the status of your tax return refunds.
- Get Audit Status Updates: If you are being audited, you can get updates on the audit status.
- Receive Notice of Assessment: Get your tax assessment notice directly on WhatsApp.
To ensure security, you must use the mobile number registered with SARS to access these services.
Benefits for Tax Professionals
The WhatsApp channel is a valuable tool for auditors, independent reviewers, and accountants. It helps them stay updated with the latest information from SARS and manage their clients’ tax queries more efficiently. Compliance with the Income Tax Act is crucial, and this tool makes it easier to ensure clients meet their tax obligations, avoiding penalties and legal issues.
Important Deadlines
Individual taxpayers and trusts need to submit their 2024 income tax returns to SARS before the deadlines. Tax practitioners should remind their clients about these deadlines to avoid penalties and interest for late submissions.
Additional Resources
For more detailed instructions on WhatsApp, taxpayers can visit the Mobile Services webpage and the Guide to SARS Mobile Tax Services. These resources provide comprehensive information on how to use the service effectively.
Summary Table
Service |
Description |
|---|---|
Get Your Tax Reference Number |
Find out your tax reference number without visiting a SARS office or calling |
View Your Statement of Account |
Check your account statement for tax obligations and payments |
Check Refund Status |
Find out the status of your tax return refunds |
Get Audit Status Updates |
Receive updates on your audit status |
Receive Notice of Assessment |
Get your tax assessment notice directly on WhatsApp |
Conclusion
The new SARS WhatsApp channel is a big step forward in making tax services more accessible and efficient in South Africa. It shows SARS’ commitment to using technology to improve how they interact with taxpayers and manage tax processes. This user-friendly platform allows taxpayers to handle their tax matters more easily and efficiently.
Taxpayers and tax professionals must stay informed about new tools like the WhatsApp channel as tax regulations continue to change. This innovation demonstrates how digital tools can improve traditional processes, making them more responsive to public needs. Embracing these changes will lead to a more efficient and compliant tax environment in South Africa.
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